Privacy Statement
Effective Date: January 1, 2026
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Receivable Management Solutions, LLC (“RMS,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Statement explains how we collect, use, disclose, and safeguard information when you visit www.receivablemanagementsolutions.com, contact us, submit forms, request a consultation, or otherwise interact with RMS.
1. Information We Collect
We may collect information you voluntarily provide to us, including:
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Name, business name, job title, and contact information
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Email address, phone number, mailing address, and fax number
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Information submitted through contact forms, consultation requests, assessment forms, provider profile forms, or related website forms
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Information related to your organization, practice, facility, billing needs, credentialing needs, or revenue cycle management needs
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Any other information you choose to provide in messages, attachments, or communications with RMS
We may also automatically collect limited technical information when you visit our website, such as browser type, device information, IP address, pages visited, referring website, and general usage data.
2. Protected Health Information and HIPAA
RMS provides revenue cycle management, billing, accounts receivable, credentialing, consulting, and related support services to healthcare organizations.
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When RMS receives, creates, maintains, or transmits Protected Health Information (“PHI”) on behalf of a covered entity, business associate, healthcare provider, practice, or facility, RMS handles that information in accordance with applicable HIPAA, HITECH, contractual obligations, Business Associate Agreements, client instructions, and applicable privacy and security requirements.
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Please do not submit patient information, medical records, Social Security numbers, insurance information, or other sensitive health information through general website contact forms unless RMS has specifically directed you to use a secure, authorized submission method.
3. How We Use Information
4. How We Share Information
RMS does not sell personal information.
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We may share information only as reasonably necessary with:
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RMS employees, contractors, consultants, and service providers who need access to perform services
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Authorized client representatives or business partners
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Technology vendors, hosting providers, form providers, analytics providers, and communication platforms that support our operations
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Legal, regulatory, or governmental authorities when required by law
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Other parties when necessary to protect RMS, our clients, our systems, or the rights and safety of others
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When PHI is involved, RMS shares and uses PHI only as permitted by applicable law, Business Associate Agreements, client contracts, and authorized instructions.
5. Cookies and Website Analytics
Our website may use cookies, tracking technologies, analytics tools, or similar technologies to understand website usage, improve performance, and support user experience. You may adjust your browser settings to refuse or limit cookies, but some website features may not function properly.
6. Data Security
RMS uses reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, disclosure, alteration, or destruction. However, no website, email system, internet transmission, or electronic storage method is completely secure. You should avoid sending sensitive or confidential information through unsecured channels.
7. Data Retention
RMS retains information for as long as reasonably necessary to fulfill the purposes described in this Privacy Statement, provide services, meet contractual obligations, comply with legal and regulatory requirements, resolve disputes, and maintain business records.
8. Third-Party Websites and Forms
Our website may contain links to third-party websites, scheduling tools, forms, or services. RMS is not responsible for the privacy practices, security, or content of third-party websites or platforms. We encourage you to review the privacy policies of any third-party services you use.
9. Your Choices
You may contact RMS to request that we update, correct, or remove certain personal information, subject to legal, contractual, regulatory, and operational requirements.
You may also opt out of non-essential communications from RMS by following unsubscribe instructions where available or by contacting us directly.
10. Children’s Privacy
Our website and services are intended for businesses, healthcare organizations, providers, and professional users. We do not knowingly collect personal information from children under the age of 13.
11. Changes to This Privacy Statement
RMS may update this Privacy Statement from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after updates are posted means you acknowledge the revised Privacy Statement.
12. Contact Us
For questions about this Privacy Statement or RMS privacy practices, please contact:
Receivable Management Solutions, LLC
113 South Monroe Street, 1st Floor - #100
Tallahassee, FL 32301
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Phone: 850.391.0031
Toll Free: 855.676.8326
Fax: 866.328.8080